Billing & Invoicing

The billing process is at the heart of the platform. It takes your customers’ call records and service charges, turns them into invoices, and tracks everything through to payment. Whether you run billing monthly, quarterly, or on a custom schedule, the platform handles the heavy lifting automatically.

In This Section

  • Billing Cycles & Runs — Configure billing schedules and run the billing process to produce invoices
  • Invoices — View, manage and understand the invoices the platform produces
  • Non-Usage Charges — How one-off, recurring, carrier-generated and manual charges flow through the platform
  • Transactions & Charges — Create and manage individual billing transactions outside the regular billing run

Where to Start

If you’re new to the platform, start with Billing Cycles & Runs to understand how the billing process works. If you need to raise a one-off charge or credit, head to Transactions & Charges.


Spending too long producing invoices or chasing billing errors every month? see how SAFE Billing Platform automates the entire billing cycle

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