Payment Runs
After bills are sent, you can trigger payment collection from the billing run progress panel.
We recommend using automatic collection, which handles payment runs for you. If automatic collection is enabled, you won’t need to trigger runs manually from here.
Direct Debit Runs
Section titled “Direct Debit Runs”If you use GoCardless for Direct Debit, the progress panel shows how many customer accounts still need collecting by hand, under Manual Direct Debit Collection Required. You can prepare a collection run from there, or let automatic collection handle it.
The step only counts accounts where automatic collection cannot be attempted, so a platform set up for auto-collection normally sees nothing here.
Preparing a manual run
Section titled “Preparing a manual run”A manual run collects once per customer and payment method, rather than invoice by invoice. You choose which Direct Debit account to collect against for each combination, and the platform balances the collection across that customer’s outstanding invoices for you.
A run can only be allocated once. If the details change while you are working, for example an account stops being eligible or someone else allocates the run first, the allocation is refused with an explanation rather than collecting against stale information. Reopen the run and review it.
Direct Debit run fields
Section titled “Direct Debit run fields”Identification
Section titled “Identification”Basic identification and linking information for this direct debit run.
No fields defined for this section.
Payment Run Details
Section titled “Payment Run Details”Core details about the payment run including reference, status, and processing timestamps.
| Field | Description |
|---|---|
| Our Reference | Unique reference identifier for this direct debit run |
| Status | Current processing status of the direct debit run |
| Commenced Date | Date when this direct debit run was commenced |
| Completed Date | Date when this direct debit run was completed |
| Collected Amount | Total amount successfully collected in this direct debit run |
Date Details
Section titled “Date Details”Important dates for the payment processing including payment date and collection date.
| Field | Description |
|---|---|
| Payment Date | The date when payments will be credited to invoices |
| Collection Date | The date when funds will be collected from the payment provider (if different than the payment date) |
Invoices Details
Section titled “Invoices Details”Invoice-related settings for this direct debit run.
| Field | Description |
|---|---|
| Invoice Date | Minimum invoice date for including invoices in this direct debit run |
System Information
Section titled “System Information”System-generated timestamps and activity tracking for this direct debit run.
| Field | Description |
|---|---|
| Last Modified | Timestamp of the most recent modification to this direct debit run |
| Created | Timestamp when this direct debit run was created |
Update Details
Section titled “Update Details”Tracking information for updates made to this direct debit run.
No fields defined for this section.
Card Collection Runs
Section titled “Card Collection Runs”If you use Stripe for card payments, the progress panel shows outstanding card invoices. You can trigger a collection run from here, or let automatic collection handle it.
Card runs are prepared the same way as Direct Debit runs: one collection per customer and payment method, allocated once, with the same checks if anything changes underneath you.
Card collection run fields
Section titled “Card collection run fields”Identification
Section titled “Identification”Basic identification and linking information for this payment card run.
No fields defined for this section.
Payment Run Details
Section titled “Payment Run Details”Core details about the payment run including reference, status, and processing timestamps.
| Field | Description |
|---|---|
| Our Reference | Unique reference identifier for this payment card run |
| Status | Current processing status of the payment card run |
| Commenced Date | Date when this payment card run was commenced |
| Completed Date | Date when this payment card run was completed |
| Collected Amount | Total amount successfully collected in this payment card run |
Date Details
Section titled “Date Details”Important dates for the payment processing including payment date and collection date.
| Field | Description |
|---|---|
| Payment Date | The date when payments will be credited to invoices |
| Collection Date | The date when funds will be collected from the payment provider (if different than the payment date) |
Invoices Details
Section titled “Invoices Details”Invoice-related settings for this payment card run.
| Field | Description |
|---|---|
| Invoice Date | Minimum invoice date for including invoices in this payment card run |
System Information
Section titled “System Information”System-generated timestamps and activity tracking for this payment card run.
| Field | Description |
|---|---|
| Last Modified | Timestamp of the most recent modification to this payment card run |
| Created | Timestamp when this payment card run was created |
Update Details
Section titled “Update Details”Tracking information for updates made to this payment card run.
No fields defined for this section.
More Information
Section titled “More Information”For setup and day-to-day details, see the relevant integration pages:
- GoCardless for Direct Debit
- Stripe for card payments